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Knowledge Base

How Do I Cancel a Purchased Subscription?

Last Updated: Mar 21, 2019 12:34PM PDT
Hello,

iOS users:

You can cancel a subscription by following these instructions:

On your iPhone, iPad, or iPod touch 

 
 
 Go to Settings > [your name] > iTunes & App Store. 
   
 Tap your Apple ID at the top of the screen, then tap View Apple ID. You might need to sign in with your Apple ID. 
 
Scroll to Subscriptions, then tap it.

Tap the subscription that you want to manage.

Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.

We hope that this Information helps you out.


Android users:


You can cancel a subscription by following these instructions:
 
 Launch the Google Play Store app. 
   
   
 Tap Menu -> My Apps -> Subscriptions and tap on the app of the subscription you'd like to cancel. 
   
 Alternatively, tap Menu -> My Apps -> Tap the app of the subscription you'd like to cancel -> Tap the app's details page. 
   
 Tap "Cancel" and "Yes" to confirm the cancellation.
 
 Now, the status of this Subscription has been changed from Subscribed to Canceled. 
 
We hope that this Information helps you out.

If you have any further questions about this, contact us here.

support_desk_com@talkme.im
https://cdn.desk.com/
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