Talkatone

Knowledge Base

(iOS) I cannot hear Call or Message notifications, how do I fix this?

Last Updated: Mar 16, 2017 03:38PM PDT

If you don't receive sound for incoming calls/texts, please try to verify the following:

On your iDevice settings, please make sure that the Talkatone app is under Notifications, and the Allow Notifications feature is ON. Please make sure all buttons are enabled. (see video Tutorial below)

If this doesn’t help. Please check your volume settings on the device itself.

When on Talkatone, try the buttons on the side of your device, this should work.


If you are using an iPad make sure it is not muted. Please follow this link to Apple’s support pages for instructions on how to fix this.

Alternatively try deleting the app and reinstalling it again and restart your device.

Video Tutorial:

Allow Notifications


 

If you have any further questions about this, contact us here.

support_desk_com@talkme.im
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en_us/portal/articles/autocomplete