Knowledge Base

Support for Google Voice ending May 15, 2014

Last Updated: May 07, 2014 10:57PM UTC
Google has decided to stop 3rd party access to Google Voice as of May 15th 2014.

May 15th is fast approaching...here's what you need to know about the upcoming Google Voice transition:


1. After May 15, 2014, Talkatone WILL NOT work with Google Voice. THERE ARE NO EXCEPTIONS!

After May 15, 2014, you WILL NOT be able to use Talkatone with Google Voice or Google Chat, which means you will not be able to make/receive Google Voice or Google Chat calls, nor will you be able to text/message using Google Voice or Google Chat.

2. We recommend you transition to a new Talkatone account prior to May 15, 2014 to ensure continuous service. You can do this directly in the app.

When you transition to a new Talkatone account, you will receive:

a. FREE, local US phone number
b. FREE inbound calls
c. FREE texting
d. Up to 20 minutes of FREE outbound calls minutes per month (with the ability to purchase additional outbound minutes in-app for a very, very competitive rate)

3. You can forward your Google Voice number to your new Talkatone number to continue to receive inbound calls on your old Google Voice number. Please contact us for step-by-step instructions on how to do this.

4. You can port your Google Voice number to Talkatone. Please contact us for step-by-step instructions.

Thanks again for your support as we go through this transition process. We know change is not easy, but we believe that our new Talkatone service is even better than Google Voice, and we look forward to continuing to provide you with an outstanding communications experience! 

Happy Talking!
-The Talkatone Team
 

If you have any further questions about this, contact us here.

support_desk_com@talkme.im
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